Your clients. Your growth.Our insurance expertise.
An OSHC and OVHC supply partner for education agents, migration advisers and referral partners. From a first policy to ongoing renewals, deliver more for your clients and earn commission along the way.
Four ways we support your business, from earnings and efficiency to the experience your clients remember.
01
COMMERCIAL VALUE
Know what every policy earns
Competitive partner commission and a clear settlement schedule help you plan your business and cash flow.
Agree commission rates and terms upfront
T+1 settlement under your partner agreement
Reconcile commission against each order
More clarity around your returns.
02
DEDICATED SUPPORT
Less follow-up. More client time.
A dedicated contact helps with quotes, payment and policy delivery, then continues with changes, cancellations and claims assistance.
One partner contact to coordinate each order
24-hour Chinese-language customer support
Direct help for client policy and care enquiries
Give your team time to build relationships.
03
LOCAL STUDENT CARE
Keep caring after they land
Local support extends your service from the application stage to the practical details of settling into Australia.
Help with airport pickup, housing and banking
Utilities setup and healthcare connections
Settlement services coordinated around client needs
Turn a referral into lasting trust.
04
VISA & BEYOND
Support for the complex questions
When clients need help with visa renewals, refusals or migration enquiries, connect them with local visa and legal service professionals.
Connect with a professional service team
Discuss the approach, timing and fees first
Agree service scope and refund terms upfront
Bring more confidence to client conversations.
02 / BUILT FOR YOUR WORKFLOW
From client enquiry to policy delivery.
Share your client’s needs and application details. We coordinate quotes, payment and policy follow-up, with clear steps that keep each order moving.
PARTNER SERVICE TARGETS
1 · 3 · 5. Keep things moving.
1min
Respond
Help with product, premium and cover-date questions.
3min
Arrange payment
Prepare a payment link once details and the quote are confirmed.
5min
Deliver the policy
Follow up on email delivery after payment is confirmed.
Business-hours service targets require complete details, confirmed payment and insurer system availability. Response, settlement and service terms are set out in your partner agreement.
1
Agree the partnership
Discuss your clients, product needs, commission and settlement terms.
2
Prepare the first order
Receive product information and a checklist of the client details needed.
3
Deliver and support
We follow up on cover and service. You earn commission under your agreement.
03 / A LONGER CUSTOMER RELATIONSHIP
One client. More ways to grow together.
From study to work, and from individual to family cover, needs evolve. Keep supporting your clients at each stage with relevant products and services.
01
OSHC
Study & arrival
Student cover and settlement support
Insurance and service opportunities
02
OSHC → OVHC
Graduate & transition
Review cover as circumstances change
Commission on eligible new cover
03
OVHC
Work & family
Renewals, family members and cover changes
Renewal and additional-cover opportunities
04
VISA SERVICES
Migration plans
Connect clients with professional support
Referral fees under agreed terms
05
LIFE IN AUSTRALIA
Life in Australia
Employment, housing and everyday services
Further service partnerships
Commission and referral opportunities depend on the applicable product, service and partner terms.
Start with student cover. Stay for what comes next.
OSHC
International student cover
Help clients compare, arrange and renew cover for enrolment, course extensions and their time studying in Australia.